SETTLEMENT ENGAGEMENT
& TRANSITION SUPPORT
We provide free settlement assistance through casework, provision of information, referrals and advocacy.
OTHER VISA STREAMS
Including partner applicants of skilled visa categories, newly emerging ACT communities
ELIGIBILITY
WE CAN HELP
YOU TO
RESIDING IN AUSTRALIA FOR UNDER FIVE YEARS
REFUGEE OR HUMANITARIAN VISA HOLDER
NEWLY ARRIVED MIGRANT ON FAMILY VISA
With low English proficiency
Look for accommodation
Understand letters and documents
Access education (enroll children in school, find English classes, etc)
Access health services
Deal with family issues and problems
Deal with Centrelink and other government agencies
Deal with banking and financial institutions
Provide referrals to migration agents and lawyers
Provide referrals to gain recognition of your overseas qualifications
Provide referrals to other services
Provide general settlement information
We also have a dedicated group of volunteers who can assist our clients to fill in forms and paperwork. Find out more about volunteering here.
OUTREACH PROGRAM
Due to the COVID-19 Pandemic, all outreach services are cancelled for the forseeable future. Typically A MARSS SETS caseworker visits these centres fortnightly at the times listed below. The SETS caseworker in these free sessions will be equipped to deal with any issues that can be dealt with normally at the MARSS office.
MARSS also hosts a number of information and orientation sessions that can help you get to know Canberra and everything it has to offer. For information regarding upcoming information sessions, please contact the office.
BELCONNEN OFFICE
TEMPORARILY CLOSED
ADDRESS: Level 3, Belconnen Churches Centre, 54 Benjamin Way, Belconnen, ACT, 2617
OPENING HOURS: 9am - 5pm, Monday - Friday
PHONE: 0403 090 767
EMAIL:
QUEANBEYAN OFFICE
TEMPORARILY CLOSED
ADDRESS: Crawford Centre, 8/166-168 Crawford St, Queanbeyan, NSW, 2601
OPENING HOURS: 9am - 5pm, Monday - Friday
PHONE: 0403 091 445
EMAIL:
NAVITAS
TEMPORARILY POSTPONED
7th April 2020
FINANCIAL ADVICE
Temporarily closed
Typically 10am, first Wednesday of the month
Meet with a financial counsellor for free to help with money management, bills, tax and debt. This program is in partnership with Care Financial Counselling services. Bookings are essential, to register please contact MARSS or use the referral form.
LEGAL AID
Temporarily Closed
9am - 12pm
Fortnightly Fridays
Meet with our legal aid officer for help with citizenship, immigration, housing and various other applications. We also offer outreach from Legal Aid ACT. Bookings are essential, to register please contact MARSS or use the referral form.